Initial Signature Pop-Up When Finalizing a Military Delivery
If you're working on a Military Delivery task and receive the "Initial Signature" pop-up when trying to finalize the task, it means the customer's initials have not yet been added.
This is the pop-up you may see when trying to finalize the task: 
To resolve this:
- Open the Signatures section.

- Below the Disclosure, you'll find a new field where you can add the customer's initials.

- In addition to the driver's signature and the customer's signature, enter the customer's initials and tap Done.

- The customer's initials will appear next to each item in the Descriptive Inventory.

- Return to the task and try finalizing it again.
Once the customer's initials have been added, you should be able to finalize the task successfully.