SurveyPro and CrewPro can be used offline and online.

While online, you will have constant access to the move files assigned to your license. If you know your next survey will take place in an area where connection is not strong or you wish to have a move file available under all circumstances then the offline mode can come in handy.

How to save a file for offline use?

While online, if you're using iOS, swipe to the left on the move file and the option to download it will show.

If you're using Android, just tap and hold on the move file and the option to Download it will show.

You can follow these same steps to delete a file. 

How can I be sure which files I have downloaded?

You can see which files you have saved by the Dot on the left of move file. If there's a dot, that means the file is saved and will remain in your tablet in offline mode. The color of the dot is black.

These dots can also be green. A green dotted file is the latest dowloaded file you've opened. 


Move files created while being offline do not have access to Quick Add templates, Services and Walkthrough Questions. We recommend that you create a file ahead of time when you are online and then proceed to download those files.

Every time that you create a New Task through the device, the app checks the MoveDashboard resources (rooms) and makes that information available in the app for you. If the app is offline, it can't check the resources (rooms).