Once you have scheduled a phone call, you can find it by going to the menu bar > SurveyVideo > Schedule. On this page, you will see an overview of all your scheduled video calls. Each file has three buttons, which are start call, reschedule call and cancel the call.
In order to start the SurveyVideo with your client, click start call. You will be automatically directed to the homepage of SurveyVideo.
The black screen will be your clients and the white screen will be yours. On the right side, you also see a chat room. Here you can chat with your client in case the connection is bad.