SurveyVideo

SurveyVideo PDF User Guide
To help you get familiar with SurveyVideo we have written a PDF user guide that you can download.
Scheduling a video survey
You can schedule a call with a client following similar steps as when you need to schedule a physical survey or packing. Head to MoveDashboard and op...
Cancelling, rescheduling or calling a client
Once you have scheduled a phone call, you can find it by going to the Menu> SurveyVideo> Schedule. On this page, you will see an overview of all your s...
Rewatching a SurveyVideo recording
Anytime that SurveyVideo is running, our platform will record the video from your client's feed. It will be stored for your management. How can you rew...
How to create an inventory list
There are 3 ways to create a digital inventory list.  Option A) Use the MoveDashboard Itemizer (inventory tool). Go to ProApps > Moves > Client fil...
SurveyVideo features
Once your client has downloaded the SurveyVideo App, he/she will see this screen. What does each of these four buttons do? Connect: To connect to...
SurveyVideo requires access to your camera and microphone
You’ve scheduled a video survey with a client using SurveyVideo. SurveyVideo will request access to the camera and microphone of your device. You will...
Unlock rotation / Enable auto-rotation
You’ve scheduled a video survey with a client using SurveyVideo. It's recommended to unlock your rotation (iOS) or enable auto-rotation (Android) befo...
Device compatibility
Please find more information about compatible devices below.  iOS devices Requires iOS 9.0 or later. Compatible with iPhone 5s, iPhone 6, iPhone ...
Scheduling a video survey through RedSky
Users who are using RedSky to schedule the video survey should follow these steps in the MoveDashboard to complete the scheduling process. On the l...