SurveyVideo

SurveyVideo PDF User Guide
To help you get familiar with SurveyVideo we have written a PDF user guide that you can download.
Scheduling a video survey
You can schedule a call with a client following similar steps as when you need to schedule a physical survey or packing. Head to the Move Dashboard a...
Cancelling, rescheduling or calling a client
Once you have scheduled a phone call, you can find it by going to the menu bar > SurveyVideo  > Schedule. On this page, you will see an overview of all...
Rewatching a SurveyVideo recording
Anytime that SurveyVideo is running, our platform will record the video from your client's feed. It will be stored for your management. How to watch a ...
Options available to create an inventory list
There are 3 ways to create an inventory list.  Option A) Use the MoveDashboard itemizer (inventory tool). ProApps > Moves > Client file > Inventory...
SurveyVideo features
Once your client has downloaded the SurveyVideo App, he/she will see this screen. What does each of these four buttons do? Connect: To connect to...
SurveyVideo requires access to your camera and microphone
Hi there, You’ve scheduled a video survey with a moving company using SurveyVideo. SurveyVideo will request access to the camera and microphone of...
Unlock rotation / Enable auto-rotation
Hi there, You’ve scheduled a video survey with a moving company using SurveyVideo. It is recommended to unlock your rotation (iOS) or enable auto-...
Device compatibility
iOS specifications and compatibility. Once Move4U uploaded the SurveyVideo to stores, Apple could provide us with some compatibility details, Google is...
Scheduling a video survey through RedSky
Those users who are using RS to schedule the video survey should follow these steps in the MoveDashboard to complete the scheduling process. On the...