ProApps (SurveyPro and CrewPro)

Common FAQ's that apply to SurveyPro and CrewPro. These apps were designed using the same development platform, this makes them both work similarly in the back-end.

How do I activate my Pro App license?
You can activate both SurveyPro and CrewPro licenses by following this process.   To activate your license: Once you open the app, it will request a lic...
Fri, 11 Sep, 2020 at 9:54 AM
Why is my Pro App Dashboard empty?
After you log into the SurveyPro or CrewPro, probably your Dashboard will be empty.  Don’t worry, you did not lose your files and no, the apps are working ...
Fri, 11 Sep, 2020 at 3:39 PM
Can I use any of the Pro Apps offline?
SurveyPro and CrewPro allow for work offline and online. What is it? While online, you will have constant access to the move files assigned to your ...
Fri, 11 Sep, 2020 at 3:40 PM
Using the ProApp Menu
The Menu allows for quick navigation through the move file you are currently working on. The Menu is toggled through the top left corner icon (3 Stripes...
Mon, 14 Sep, 2020 at 3:29 PM
How can I change the measurement unit in the ProApp?
SurveyPro and CrewPro allow for work in CBM, CFT and LBS. To change between one or the other follow these steps. Tap on the 3 Stripes Icon on the top left...
Mon, 14 Sep, 2020 at 3:40 PM
How do I select other inventory lists?
While using the SurveyPro or CrewPro, you have the option to use the Move4U inventory list, the ISO list or your own list.  In any of the ProApps, once ...
Tue, 15 Sep, 2020 at 1:55 PM
Is my device compatible with any of the Pro Apps?
SurveyPro and CrewPro device compatibility information: iOS (Apple) Requires iOS 9.3 or later. Compatible with iPhone, iPad and iPod touch. Size - 48....
Thu, 17 Sep, 2020 at 2:23 PM
What happens when I finalize a survey?
When you finalize a task in the SurveyPro or CrewPro some things may happen: If you added a recipient email address in the Email Summary section, the a...
Fri, 11 Sep, 2020 at 11:42 AM
How can I adjust the Walkthrough Questions?
Walkthrough questions work as reminders for your surveyors. Aside from the specific details that can be added to inventory, addresses or planning sections, ...
Fri, 11 Sep, 2020 at 10:36 AM
How can send I task summary using a ProApp?
One of the new features in the SurveyPro and CrewPro is the possibility for the user to send a copy of the summary to a partner or client. This can be d...
Tue, 15 Sep, 2020 at 2:35 PM