Anytime that SurveyVideo is running, our platform will record the video from your client's feed. It will be stored for your management.
How can you rewatch a video survey?
After the survey is done, you can rewatch the video by going to ProApps > Moves > Client file > Media. On this page, you can find the video and other media such as photos that were taken during the call.
By clicking the "capture image" button (below right corner of video) a screenshot will be taken and save under the media tab in the MoveDashboard.
Would you like to permanently delete the video? Check out our article: Delete Client Data
If you have any questions or doubts, please don’t hesitate to reach out to our support team
Support@move4u.com